What your colleagues think about you in the first few seconds of a business meeting may hurt or help you to develop potential business or personal relationships. Meetings come in all shapes and sizes. Your meeting may be in a large auditorium equipped with all kinds of electronic bells and ...
Read More »15 Tips – Your Hospitality Career Ladder – How to Get to the Top
Congratulations on wanting to skyrocket to the top. Hospitality is such a great enterprise. You need appropriate job-related skills, experience, ambition, and industry passion to further your career. Below are fifteen hands-on tips that will make meeting your career goals so much easier: You will be noticed and appreciated when ...
Read More »The Napkin – It’s A Business Meal – How Do I Use It Correctly?
A brief history: The Spartans used to wipe their hands on sliced bread. The Romans used their cloth napkins for wrapping food to take home after a feast. Paintings of the Last Supper show a communal napkin on the table. We lost napkins altogether in the Middle Ages. Wiping the ...
Read More »How to properly serve & types of table service
As waitstaff, you are members of the world’s most outstanding team. Because of this, there are both expectations and opportunities regarding your knowledge and performance: You are each truly exceptional within a very competitive business arena. This means that you must stand out as competent and knowledgeable. Below are ...
Read More »Holiday Greetings: E-cards? Paper Cards? Letters?
E-mail & E-cards for the holidays The classy thing to do is to send a paper holiday card instead of an e-mail or an e-card greeting to your friends, relatives, vendors, guests, and clients. Having said that, it’s a big and interconnected world and there are so many exceptions. Take ...
Read More »Gossip At Work
Gossip. Such an unkind, hurtful, and generally untruthful thing. Consider the points below when listening to or being tempted to repeat gossip at work. You are part of a valuable, trusted, and hardworking team. Unkind gossip will hurt the effectiveness and closeness of your team. Gossip will erode the trust ...
Read More »Business Buffets – 20 “Must Knows”
Buffet service may be the choice of your host at your next business or social meal or reception. Buffets can be found in the most informal and the most elegant of venues. The rules are straightforward: You will have to stand in line and wait your turn. Think of this as an ...
Read More »It’s a business reception! How do I handle cocktail party food?
Business cocktail receptions are about business. Follow the brief guidelines below and you will find yourself moving with confidence from one excellent business opportunity to the next at your next business event. Hold your drink or food in your left hand. Your right hand must be clean, dry and available ...
Read More »Stairs, Escalators and Moving Walkways – It’s Business – Who Goes First?
Stair, escalator, and moving walkway protocols are exactly the same. They never vary: Always stand to the right. Never stand to the left or in the middle. That’s it. Just move yourself over to the right and stay there. There are people behind you who may need to get somewhere ...
Read More »Hospital Etiquette – 20 Things You Must Know
At some point in your career, one of your associates may be hospitalized. Most of us are uncomfortable around illness. You, or a representative from your organization, must visit your ill co-worker at the hospital. It’s your job to be pleasant and smile while visiting. Remember not to wear perfume ...
Read More »