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All properties dedicate most of their space, and certainly their best space, to guest and client comfort, business, and entertainment. This means that you may be spending some time working in a cubicle. There is very little privacy in a cube. Below are ten hands-on tips that will make cube dwelling so much easier:
- Creative cell phone rings, gum popping, pencil tapping, loud conversations, music, perfume spraying and exotic food odors will annoy your colleagues.
- Colleagues are listening to your personal telephone calls. Consider making these calls during lunch or at breaks. These same colleagues are also aware of any in-person socializing in your cube.
- You may want to avoid using the speakerphone when working in a cube.
- Should you need to meet with more than one person, consider using a conference room out of respect to your fellow cube-dwellers.
- Act as if cubicles have invisible doors. Never enter a colleague’s cubicle before asking permission to do so.
- Announce yourself and never loiter or appear to be reading someone’s computer screen.
- The expression “prairie-dogging” means that you peek out above your cube into someone else’s cube. This may appear as disrespectful and an invasion of your co-worker’s privacy.
- If you have a deadline to meet, post a sign at the entrance to your cubicle.
- Use a low voice within your cube and of course, never speak to others across cubes.
- Oh, and keep your shoes on!
These 10 tips are not only about consideration for your colleagues. They are very much about the sterling industry-wide reputation which you are building for yourself and for your well-respected hospitality brand.
Excerpts of blog taken from the book: Hospitality Management – People Skills & Manners on and off the Job. Copyright © 2015 Lyn Pont, PhD
“Pont’s book is a must-read for anyone considering a career in hospitality.”
— Isadore Sharp, chairman and founder, Four Seasons Hotels and Resorts
See the book at: www.HospitalityManners.com
Visit Lyn at: www.MannersForBusiness.com
