Sparkling body language that communicates authenticity is made of more than good posture and a smile. Your words, tone of voice, and body language must be in sync for your public to have confidence in you. These three elements, mixed together determine how well your listener will like you! You ...
Read More »Hand Gestures – Cultural Expectations
—-Be Aware of International Differences—- When receiving international visitors, avoid the “OK” sign. The okay sign may signal an unspecified obscenity in Russia, Germany, Brazil, Greece, and Turkey. In France and Belgium, it means that you have no value. Also avoid the “thumbs up” sign. This is an offensive and ...
Read More »15 Tips – Your Hospitality Career Ladder – How to Get to the Top
Congratulations on wanting to skyrocket to the top. Hospitality is such a great enterprise. You need appropriate job-related skills, experience, ambition, and industry passion to further your career. Below are fifteen hands-on tips that will make meeting your career goals so much easier: You will be noticed and appreciated when ...
Read More »Coming Out – Do You Work In Hospitality?
The laws protecting the civil rights of gay, lesbian, bisexual and transgender (GLBT) associates vary widely by country, state, county and province around the world. GLBT rights in the United States have evolved over time and vary on a jurisdiction by jurisdiction basis. Depending where you live, you may not ...
Read More »Hospital Etiquette – 20 Things You Must Know
At some point in your career, one of your associates may be hospitalized. Most of us are uncomfortable around illness. You, or a representative from your organization, must visit your ill co-worker at the hospital. It’s your job to be pleasant and smile while visiting. Remember not to wear perfume ...
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