To make an excellent impression at your company’s holiday party there are only a handful of things you absolutely must know. Do these things and you will be perceived as well-mannered and socially-skilled. It’s that time of year again. Perhaps you’ve been invited to attend your organization’s holiday bash. You may have been invited to ...
Read More »Most Frequently Asked Business & Social Dining Questions – Part 4 of 4
Below are the business and social dining questions I have been asked most frequently by professionals in all parts of the world. Dining with of your prospective employer or potential in-laws could be daunting if you are not prepared. So look over the questions and answers below and review Parts 1, ...
Read More »Most Frequently Asked Business & Social Dining Questions – Part 1 of 4
We live in a world where we are compared and judged. Business and social dining each play a role in your everyday life, whether at a networking event, a lunch meeting, or at a meal with a prospective employer. Your polished dining skills will help to create a very positive ...
Read More »Your International Guests – Avoiding Verbal and Written Confusion
There are so many possible pitfalls when corresponding or speaking with international colleagues, guests, and customers. You might not anticipate some of the potential hazards listed below: Day, Date and Time When speaking with your global guests and clients, consider that the world has different ways to communicate concepts of ...
Read More »Hospitality Management – Business Eye Contact
Your guest is the most important person on your property. Could you be unintentionally offending him or her? Great eye contact sends a message of welcome and sincere interest. Lack of, or poor, eye contact sends the message that you have no time for, or interest in, the most important ...
Read More »Hospitality Professionals – Do You Respect Your Guest’s Personal Space?
Have you given a second thought to the idea of personal space when you acknowledge a guest? Of course you remember to smile and to welcome your guest warmly. This is a great beginning to a successful interaction. Now consider completing your heartfelt welcome by being aware of special differences ...
Read More »HELP! I am hosting an important client!
What are my duties as a host?? As the host, you will arrive early and be ready to receive your guest (or guests). After that, your most important duty is to see that your guest is comfortable. You may want to ask your client for his or her food preferences ...
Read More »Body Language – Are you sending a positive or a negative message?
Sparkling body language that communicates authenticity is made of more than good posture and a smile. Your words, tone of voice, and body language must be in sync for your public to have confidence in you. These three elements, mixed together determine how well your listener will like you! You ...
Read More »Hand Gestures – Cultural Expectations
—-Be Aware of International Differences—- When receiving international visitors, avoid the “OK” sign. The okay sign may signal an unspecified obscenity in Russia, Germany, Brazil, Greece, and Turkey. In France and Belgium, it means that you have no value. Also avoid the “thumbs up” sign. This is an offensive and ...
Read More »15 Tips – Your Hospitality Career Ladder – How to Get to the Top
Congratulations on wanting to skyrocket to the top. Hospitality is such a great enterprise. You need appropriate job-related skills, experience, ambition, and industry passion to further your career. Below are fifteen hands-on tips that will make meeting your career goals so much easier: You will be noticed and appreciated when ...
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