What your colleagues think about you in the first few seconds of a business meeting may hurt or help you to develop potential business or personal relationships. Meetings come in all shapes and sizes. Your meeting may be in a large auditorium equipped with all kinds of electronic bells and ...
Read More »Hospitality Management – Dating Colleagues
As I thought about this subject, I called Maria Ruiz, Learning and Development Manager of the elegant Mandarin Oriental Hotel in Boston, Massachusetts. I originally met Maria when she was the Senior Learning Manager of the Four Seasons Hotel in Miami, Florida. After laughing hysterically she finally said, “That’s how ...
Read More »15 Tips – Your Hospitality Career Ladder – How to Get to the Top
Congratulations on wanting to skyrocket to the top. Hospitality is such a great enterprise. You need appropriate job-related skills, experience, ambition, and industry passion to further your career. Below are fifteen hands-on tips that will make meeting your career goals so much easier: You will be noticed and appreciated when ...
Read More »Hospitality Management – Customer Service Excellence
This article does not need to be long. If you are reading this post, excellence is easy for you. You know this information already because only kind and dedicated people choose a career in hospitality. Your number one job is to make your guests happy. That’s it. Making your guests ...
Read More »