As waitstaff, you are members of the world’s most outstanding team. Because of this, there are both expectations and opportunities regarding your knowledge and performance: You are each truly exceptional within a very competitive business arena. This means that you must stand out as competent and knowledgeable. Below are ...
Read More »Doors & Revolving Doors – It’s Business! – Who Goes First?
Doors How you behave in front of your senior executives and potential clients can make or break your next promotion! So, who goes through the doorway first? Today, business is gender blind. This absolutely holds true in business when discussing who goes through a door first. You will always hold ...
Read More »Limousine Protocol – Help! I’m new at this.
Lucky you! You are going to be picked up by a beautiful, chauffeured limousine! If you’ve not traveled this way before, you’ll need to know a few new things. If you are a guest, and the company, hotel, or your host, sends a limousine for you, the limousine is referred ...
Read More »The Unhappy Guest In Front Of You – Are You Easily Discouraged?
Once in a rare while, you will have a guest who is having a really bad day. The thing is, your guests are human. Maybe someone is sick in the guest’s family, or your guest has received bad news and seems to be taking it out on you or your ...
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