ONLY REMARKABLE SERVICE WILL DO!
Do your hospitality professionals represent you with polish, politeness, confidence and credibility? Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both in guest interactions and while representing your property in public.
Do your associates have the professional soft skills needed to amaze guests and have them return time and again? This is the essential business seminar for both seasoned executives and new hires.
A sample of topics covered may include:
|
|
Customized Hospitality Industry Business Etiquette seminars are available in workshop, half-day and full-day formats. Half-day and full–day programs include a four-course, hands-on business dining tutorial luncheon or dinner.
Professional Waitstaff Training
A PASSION FOR SERVICE EXCELLENCE!
Do your serving professionals represent you with flawless service and incredible customer relations skills? Offering great food is no longer enough to stay competitive. You want your customers not only to return, but to spread the word about your exceptional establishment.
A sample of topics covered may include:
|
|
This program is designed for establishments wishing to polish customer service skills and improve professional presence. Servers, front of the house staff and management will want to attend. Customized Professional Waitstaff Training seminars are available in workshop and half-day formats and can be combined with other Manners for Business™ course selections.