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Tag Archives: #hospitality

Hand Gestures – Cultural Expectations

—-Be Aware of International Differences—- When receiving international visitors, avoid the “OK” sign. The okay sign may signal an unspecified obscenity in Russia, Germany, Brazil, Greece, and Turkey. In France and Belgium, it means that you have no value. Also avoid the “thumbs up” sign. This is an offensive and ...

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The Business Card – 12 Tips For Professionals

As a professional, you must represent yourself and your brand with dignity and class. Your card is an extension of you, and you are an extension of a respected brand. Your business cards must be immaculately clean, and all information needs to be up-to-date. Keep your cards where they are readily ...

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Hospitality Management – Dating Colleagues

As I thought about this subject, I called Maria Ruiz, Learning and Development Manager of the elegant Mandarin Oriental Hotel in Boston, Massachusetts. I originally met Maria when she was the Senior Learning Manager of the Four Seasons Hotel in Miami, Florida. After laughing hysterically she finally said, “That’s how ...

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